CLINIMONT COMPANY PERSONAL DATA PROTECTION POLICY

We know that you care about how information is used and shared. We achieve this in a careful and sensitive way, we appreciate the confidence you have shown us. The Company is an intermediary company that conducts all organizations related to health tourism in the Principality of Monaco in line with the demands of the user. Technical and corporate security measures have been taken on the Company website to protect from the risks associated with the processing of personal data. Our partnerships that support the launch of this website are committed to comply with these terms. The company website www.clinimont.mc collects only the data absolutely necessary for the purpose for which it was processed, in accordance with the principle of minimizing data.

The Company Personal Data Protection Policy describes how we collect, process and store your personal information through the company’s website, products, services and applications (collectively referred to as “Company Services”).   By visiting the Company website, you agree and comply the Company Personal Data Protection Policy.

Collected Personal Data

We collect and store all information you provide about the Company Services. You may choose not to provide certain information, but you shall not be able to use most of the Company Services. Examples of the information you provide when you use the Company’s services are as follows: As a result of the actions when you search for products or services, you create a “User Account” or “Service Provider Application Request”, provide information in your Account, you provide information in the Service Request for Applicants to enable you to offer or improve products or services, you provide your products or services through or through Company Services, you place an order through the Company Services, you contact us by phone, e-mail or other means, you create claim lists; you may be providing us with information such as:  Identity and family status (title, surname, name …), Addresses and contact information (e-mail address, address, city, country, zip code, mobile number …), Education and professional life (diplomas, functions …), Consumption of goods and services, lifestyle (reservation details on request, medical accommodation, transactions, spending date, activities, name of the health sector, communication preferences, communication language, Electronic identification information (customer identification number …), Time and location information (cookies, IP address, number of pages visited and duration…), Information and documents stored in connection with the Company Services.

Use of Personal Data

Your personal data is used for the management and execution of the services provided to you by CLINIMONT, and without them, CLINIMONT cannot perform or provide the requested services. This data is necessary for the proper functioning of the Service and is used to organize not only the stay related to health tourism but also the entire service provision. This data shall be kept for the period (up to three years) required to achieve these objectives. At the end of this period, all personal data shall be archived and destroyed.

Personal information is for use only to organize your medical stay. This personal data is passed on to the relevant third parties to organize your medical stay. However, they can switch to the subprocessor listed below: Host OVH / France, Online payment Mercanet / Bnp, Site manager.

 User rights

Any personal information that Internet users may send to CLINIMONT for the use of certain services is subject to the provisions of Law no. 1165 of 23/12/1993 with the protection of personal information. You are the only person who transmits the data on our site to us. You are entitled to information and to access your personal data collected by CLINIMONT, subject to applicable legal provisions. You also have the right to correct or delete your data, unless the legal requirements (accounting, tax, controls) are protected by CLINIMONT. In addition, you have the right to stop processing, limitation, decide the status of information after death, withdraw your consent and carry it at any time within the limits established by law. To do this, please contact the following address with your identity: 2., rue du Gabian Industries IBC 8. kat 98000 Monaco. If you have any questions about the personal data policy in CLINIMONT, please contact CLINIMONT. In case of dispute, you can find the coordinates at https://www.ccin.mc/fr/.

Cookies and Other Viewers

CLINIMONT uses “cookie” tracking technology. A “cookie” is a text file that records information about user browsing. Cookies do not allow the user to be personally identified. The statistics provided by cookies allow us to know the level of activity of our website and also the most frequently used pages. They are necessary for the provision of our services and are intended solely to improve our services.

This site uses the behavioral analysis service Piwik. Piwik uses cookie files to analyze the user usage of the site. Piwik uses this information to evaluate your use of the site and to prepare reports on its activities. Any user may refuse the use of Cookies by modifying the Internet browser. However, your user experience may be affected. By using the website, you expressly consent to the processing of your personal information in accordance with the terms and purposes described above. By continuing navigation, you agree to the use of Cookies for a maximum of thirteen months, in accordance with applicable legal provisions. For more information on cookies , CLINIMONT invites you to apply for a Cookie Policy .

 Data security

CLINIMONT takes all technical and organizational measures (in particular Article 32 of the RGPD) to ensure the security and confidentiality of any personal information provided online by users of www.clinimont.mc. Any personal information that Internet users may send to CLINIMONT for the use of certain services is subject to the provisions of Law no. 1165 of 23/12/1993 with the protection of personal information.

Your data can be processed electronically and/or manually. This data is secured by all administrative, technical and physical measures to prevent loss and theft according to sensitivity levels. To this end, CLINIMONT has implemented technical measures (such as firewalls) and organizational measures (identity / password system, physical protection, etc.). SSL encryption technology (Secure Sockets Layer) helps you secure your transactions when you send credit card information when making a reservation. However, it is stated that CLINIMONT cannot guarantee the absolute security of your personal data. Even though all protections & precautions are applied by CLINIMONT and its subcontractors, if some of the personal data breaches security, CLINIMONT undertakes to inform users within the legal period in force. This obligation of legal information cannot be construed as confirming responsibility or negligence for CLINIMONT. It is also your responsibility to ensure the confidentiality of the password that allows you access to your Account.

 Cancellation Policy

 The contract is finalized only if the full CLINIMONT service fee is paid via the website. Otherwise, health tourism organization is not made until the service fee payment is fully realized.

 Cancellation and Amendment Conditions of Health Tourism Organization

In case the user requests a cancellation of the health tourism organization, the notification must be in writing and the user must issue this notification clearly stating the date of the reservation, the organization subject to the termination, the price, his / her name, surname and address and the date of issue of the notification.

In the case of termination notifications made at least 30 (thirty) days prior to the start of the health tourism organization, the amount paid shall be refunded to the user by deducting 15% of the total file price in line with the expenses arising from the compulsory taxes, duties and similar legal obligations. Cancellation notices made by the user less than 30 (thirty) days before the start of the organization, the following cancellation deductions shall be made.

– 25% of the total amount for cancellations made 29-21 days before arrival date,

– 50% of the total amount for cancellations made 20-08 days before arrival date,

– 8% of the total amount for cancellations made 07-03 days before arrival date,

– 100% of the total amount shall be charged as cancellation deduction for cancellations made less than 03 days prior to arrival date,

FORCE MAJEURE

Fire, earthquake, flood, civil or external wars, government decisions, embargo, natural disasters, fog, avalanche, lightning, nuclear and chemical disaster, major social incidents, unexpected and inescapable behavior of a third party not involved in the execution of the contract, major economic crises and such unforeseen events that may occur in the country’s neighbors or in countries under health tourism, and which develop beyond the control of CLINIMONT, shall be considered as force majeure. In the event of a force majeure, we have the right to change and/or cancel the program of the international health tourism organization. CLINIMONT is not liable in any way for non-fulfillment of debts and obligations due to force majeure.

 Privacy Policy Update

 CLINIMONT endeavors to update and maintain this website regularly and cannot guarantee the accuracy and completeness of the information provided on this website. CLINIMONT reserves the right to change the contents of the website www.clinimont.mc at any time and without prior notice.

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